This Privacy Policy explains how View Silk processes personal data in connection with its website and related legal support services for apartment purchases.
We may process identification details, contact information, inquiry content, property-related preferences, technical data, and records of communications. Where users submit information about an apartment purchase or related legal support request, we process the details needed to handle that request and maintain the relevant record.
We collect data directly from users when they complete forms, send messages, or otherwise provide information through the website. We also receive certain data automatically from the device and browser used to access the site, including log data, cookie data, and similar usage information. In some cases, we may derive basic operational information from how the site is used.
The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent. We do not rely on cookies for purposes beyond those described in this policy without a lawful basis where required.
You may block or delete cookies through your browser settings. If the site provides a cookie banner or preference tool, you may use it to manage non-essential cookies. Disabling some cookies may affect site functionality or limit certain features.
We use personal data to respond to inquiries, assess requests related to apartment purchases, provide website functionality, maintain records, improve site performance, manage security, and meet legal or compliance obligations. We may also use data to communicate about a submitted request or to support the administration of our services.
We may share personal data with hosting providers, technical support services, analytics providers, communication tools, and other operational partners that assist in running the website or handling inquiries. These recipients are expected to process data only for the purposes we specify and to apply appropriate confidentiality and security measures.
We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect rights, or address security or fraud concerns. We may also share information where disclosure is otherwise permitted by applicable law.
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction or portability. Some requests may be limited where we must keep data for legal, contractual, or security reasons.
To exercise a privacy right, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or clarify the scope of the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.
We retain personal data for the period necessary to handle the relevant inquiry, maintain business records, meet legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete it or anonymise it, unless a longer retention period is required by law.
When we make material changes, we will update the policy text and take reasonable steps to draw attention to the revised version. The date of the latest update should be reviewed periodically, as continued use of the site after changes may indicate acceptance where permitted by law.
Where GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests, as relevant to the specific activity. We limit processing to what is necessary for the stated purpose and apply appropriate safeguards to the extent required by law.
For users in the European Economic Area, the General Data Protection Regulation may apply to our processing of personal data, depending on the circumstances of the interaction and the role of the parties.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection to processing. If processing is based on consent, you may withdraw consent at any time for future processing. You also have the right to lodge a complaint with a competent supervisory authority, subject to the rules that apply in your location.
